Appointment Clerks - 024jobs

Appointment Clerks

Appointment Clerk at Sunnybrook Health Sciences Centre

Company name: Sunnybrook Health Sciences Centre

Headquarters Location: 2075 Bayview Avenue, Toronto, Ontario M4N 3M5

Type of work: Full Time

Hours of Work: Weekdays & Alternating Weekends

 Days: 8hrs; As per schedule

Summary of Duties

  • Schedules patients for a variety of medical imaging procedures and exams.
  • Performs telephone and reception duties at primary public and workroom locations.
  • Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
  • Obtains primary patient demographics, OHN or third party billing information from patients as required.
  • Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
  • Assists designated personnel to expedite request for verbal or Stat result requests.
  • Fling/sorting/faxing of reports as required.
  • Data entry in relevant information systems as required.
  • Other clerical duties as required.
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Qualifications/Skills for Clerk Position

  • OSSGD or equivalent as recognized by the Ontario Ministry of Education.
  • Post-secondary job-related course and recent related experience preferred.
  • Demonstrated understanding of medical implications related to scheduling of procedures & exams.
  • Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required.
  • Demonstrated Show of medical and radiology terminology an asset.
  • Demonstrated effective organizational and time management skills.
  • Demonstrated good interpersonal and communication skills.
  • Demonstrated outstanding flexibility and excellent customer service.


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