Employer Name: Starbucks

Salary: $105,300 – $186,200 a year

Employment type: Full-time

Location: United States

Application Closes: Nov 15, 2022

Starbucks set intended to be a unique kind of business from the start. One that fostered a sense of community while simultaneously honoring coffee and its long history. We have a reputation for producing great leaders who are motivated by their commitment to serving others and who share this passion.

By overseeing I&D learning and education activities, including the creation of intricate new curricula, programs, and procedures to suit the demands of Starbucks’ international company, this position helps Starbucks succeed. This position creates, directs, oversees, and manages enterprise-wide curricula that foster an inclusive culture and make Starbucks the company of choice for all job seekers.

This function works with partners in Inclusion & Diversity, Partner Resources (HR), Public Affairs, and other stakeholders to identify learning requirements. Creates and maintains global learning solutions to boost our partners’ performance and productivity.

As an I&D Manager- Learning & Education, you will…

Execute the strategy and manages the scoping, scheduling, defining deliverables, review cycles, milestone, and resource tracking, and reporting for inclusion and diversity programs, projects, and initiatives. Manages multiple projects and processes to support and enhance the effectiveness of programs

Manage the development process from initiation through completion, including management of scoping, scheduling, defining deliverables, review cycles, milestone, resource tracking, and reporting.

Define and manages the maintenance, revision, or retirement recommendations for inclusive learning curricula

Lead project teams to develop new curricula and revise or maintain existing programs.

Consult with subject matter experts and stakeholders on I&D learning and education implications of potential business decisions and gap analysis between current performance and business goals and requirements.

Evaluate and analyze feedback and critical metrics to measure the effectiveness of I&D learning and education programs and processes in meeting business goals.

Research Innovation in inclusive learning; benchmarks and analyzes key metrics within the training industry in key content areas to inform curriculum development.

Manage budget for programs, ensuring expenditures are within established parameters, emphasizing cost efficiencies

Implement and maintain tracking strategies to monitor and evaluate the impact and ROI of programs. Evaluate and analyze feedback and key metrics to measure the effectiveness of inclusion and diversity programs and processes in meeting business goals

We’d love to hear from people with the following experiences:

Delivering and maintaining learning programs for 2+ years

General business experience in large, matrixed organizations: 6+ years

Project management 3+ years

Business background in retail or customer service industry 2+ years

Facilitating groups and delivering presentations for 2+ years

Basic Qualifications

Basic Qualifications are objective, non-comparative, and relevant requirements for performing a role anywhere in the company.

Examples include a minimum educational requirement or specific degrees, certifications, a minimum number of years of experience in a similar role with similar scope or level of responsibility, experience with core technology tools or platforms such as Microsoft Office, equivalent military experience, etc.

A process guide for determining Basic Qualifications is available on the Job Description SharePoint site.

Required Knowledge, Skills, and Abilities

• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successfully
• Outcomes in cross-functional projects and activities
• Knowledge of adult learning theory and its effective application in a business setting.
• Plans, resources, and monitors the effective delivery of learning and performance solutions.
• Demonstrates knowledge of Starbuck’s business strategy and goals and how their work contributes to the success
• Recognizes potential problems before they become larger; solves problems effectively and follows up on results.
• Leads self and others successfully through minor and significant change
• Communicates cross-functionally effectively, cross-culturally, and cross-levels.
• Ability to effectively influence others

Join us and be part of something bigger. Apply today!

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.

If you wish to work as an Inclusion & Diversity Manager- Learning & Education at Starbucks, APPLY HERE