Customer Service Advisor at Currys- United Kingdom

Employer Name: Currys

Salary: £23,500 a year

Employment type: Full-time

Location: Sheffield

Application Closes: Not Specified.

Currys’ passion is enabling everyone to enjoy the latest technology. We are proud of the service levels we deliver to our consumers, whether online, in-store, or at their homes. And it’s all because of our people, 30,000+ skilled and devoted colleagues who are learning and growing together, making us exceptional and celebrating our victories.

As a CEO Advisor in our Red Flags team, you will be part of a fantastic team that handles high-level situations. Every interaction necessitates you acting as a brand representative and providing outstanding service.

Responsibilities

  • Work with other business areas to ensure the right outcome is reached.
  • Managing red flags from Customer Service to mitigate any brand risk.
  • Delivering exceptional customer service, placing the customer at the heart of everything you do.

Requirements

  • Excellent written skills.
  • Experience handling red flag cases.
  • To be 100% focused on customer delight – for internal and external customers.

Benefits

  • Discounts at our Currys for you and your family
  • Access to discounts with big-name brands and phone contracts
  • Access to the Aviva Digital GP app, where you can access a GP 24/7
  • Access to the NHS- approved Thrive: Mental Wellbeing app, where you can get support for common Mental Health conditions and counseling that’s available 24/7

If you want to work as a Customer Service Advisor at Currys, Apply Here

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