Employer Name: Currys
Salary: £23,500 a year
Employment type: Full-time
Location: Sheffield
Application Closes: Not Specified.
Currys’ passion is enabling everyone to enjoy the latest technology. We are proud of the service levels we deliver to our consumers, whether online, in-store, or at their homes. And it’s all because of our people, 30,000+ skilled and devoted colleagues who are learning and growing together, making us exceptional and celebrating our victories.
As a CEO Advisor in our Red Flags team, you will be part of a fantastic team that handles high-level situations. Every interaction necessitates you acting as a brand representative and providing outstanding service.
Responsibilities
- Work with other business areas to ensure the right outcome is reached.
- Managing red flags from Customer Service to mitigate any brand risk.
- Delivering exceptional customer service, placing the customer at the heart of everything you do.
Requirements
- Excellent written skills.
- Experience handling red flag cases.
- To be 100% focused on customer delight – for internal and external customers.
Benefits
- Discounts at our Currys for you and your family
- Access to discounts with big-name brands and phone contracts
- Access to the Aviva Digital GP app, where you can access a GP 24/7
- Access to the NHS- approved Thrive: Mental Wellbeing app, where you can get support for common Mental Health conditions and counseling that’s available 24/7
If you want to work as a Customer Service Advisor at Currys, Apply Here
