As Housekeeping Manager at Sofitel Dubai The Palm, you will play a pivotal role in upholding the impeccable standards of cleanliness and comfort that define our guest experience. Leading a dedicated team of housekeeping professionals, you will ensure every room, suite, and public space reflects the elegance and luxury our brand is known for. Your leadership will help shape the daily guest journey and reinforce our reputation for excellence.
If you’re ready to elevate your career in a setting where excellence is both expected and celebrated, we invite you to join our passionate team. This is more than just a job — it’s a chance to lead with purpose, contribute to a legacy of luxury, and be part of an exceptional resort experience at Sofitel Dubai The Palm.
Job Summary
Company: Sofitel Dubai The Palm
Location: Palm Jumeirah, East Crescent, Dubai, UAE
Job Type: Full-time, Permanent
Schedule: Based on resort operations
Job Requirements for Housekeeping Manager Position
To be successful in this role, you must have:
- A minimum of 4 years’ experience in luxury hospitality, with at least 2 years as a Housekeeping Manager
- Experience managing and motivating cleaning teams in a high-end setting
- Bachelor’s degree in Hospitality, Business, or a related field (preferred)
- In-depth knowledge of luxury service standards and housekeeping best practices
- Strong familiarity with hotel systems (Opera PMS, FutureLog, Paytrax, MBox)
- High attention to detail and a passion for delivering premium guest experiences
- Intense multitasking, time management, and conflict resolution skills
- Excellent verbal and written communication in English
- The ability to work under pressure and maintain team morale
Responsibilities for the Housekeeping Manager Position
As Housekeeping Manager, your day-to-day tasks will include:
- Overseeing daily housekeeping operations across guest rooms, public spaces, and back-of-house areas
- Supervising quality control for room readiness, guest amenities, and presentation
- Managing VIP service delivery with attention to personalized guest preferences
- Supporting and coordinating night turnover processes for early arrivals and special guests
- Ensuring room and venue preparation for weddings, conferences, and special events
- Monitoring linen, amenities, and cleaning supply levels, reporting discrepancies
- Liaising with Engineering and Front Office on room status, maintenance, and guest service
- Managing documentation, reports, and productivity tracking for the housekeeping team
Other Responsibilities
- Train, coach, and provide performance feedback to team members
- Respond promptly to guest requests and service recovery issues
- Uphold Sofitel and Accor brand housekeeping standards and sustainability initiatives
- Lead deep-cleaning schedules, seasonal refreshes, and special cleaning projects
- Maintain accurate logs, service records, and housekeeping software data
- Support a high-functioning, respectful, and motivated team culture
Benefits for the Housekeeping Manager Position
- Competitive salary package
- Accommodation or housing allowance
- Duty meals and transportation
- Health insurance and end-of-service benefits
- Access to world-class resort facilities and training programs
- Career growth within Accor’s global luxury portfolio
Application Deadline
Applications are currently open — apply early for priority consideration.
How to Apply
