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Summary:
The IT Support Specialist Apprenticeship program is designed for individuals interested in providing technical support and troubleshooting for computer systems and networks. Apprentices learn about hardware and software installation, network configuration, and customer service. The program combines on-the-job training with classroom instruction, preparing apprentices for careers in IT support and help desk roles.
Industry:
Information Technology (IT)
Average Salary:
$40,000 – $55,000 per year (varies by location and experience)
Requirements:
- Must have a high school diploma or GED equivalent
- Basic knowledge of computer systems and networks
- Strong communication and customer service skills
- Ability to troubleshoot and resolve technical issues
- Interest in technology and IT support
Skills:
- Proficiency in using and supporting computer hardware and software
- Understanding of network configuration and troubleshooting
- Knowledge of IT security protocols and best practices
- Ability to provide excellent customer service and technical support
- Strong problem-solving and analytical skills
Link to Apply:
Apply for IT Support Specialist Apprenticeship
